Your shopping cart is empty.

Absolutely user unfriendly and buggy

Submitted by rebbarth on Fri, 03/29/2019 - 11:21
rebbarth
Control Surface Studio User

The advertising on the site suggests you dont need to code but yet it still feels like this a lot. I spent now like 6 hours to acomplish a rather simple task. Sure, a learning curve must be accepted but this one here is pretty big. I feel like i paid too much for this. I´m not sure if i want to spent this much time on further projects. Here´s a list of bugs i ran into:

need to login everytime again (hitting enter should work for loggin in (not to press login button )
import into live button sometimes doesnt work
clear error log doesnt work sometimes or renews al the time?
midi mix template not all buttons / knobs work
no undo button
cannot hide certain sections (like interface / import screen
changing name of device but doesnt change left to it
what is the user supposed to understand from error code messages?
midi monitoring- either in live or in remotify - didnt read in the tutorial about this --or starting live and romotify must be off??
live needs to start first it seems
totally new script requeires ableton to restart completely (not loading new set)
errors in akai midi mix like slider 1 on note ect.
(midi mix) controller settings change (by itself?)??? on app restart they´re fine again (but of course still wrong in exported script)
copy paset doesnt work sometimes / you cannot copy more than 1 object
hierachy causes problems and cannot be simply dragged up or down
when deleting modes and importing new scipt into ableton, deleted mode is still present
why only pressing on the edit button and not the whole line/name ??

Topic Category: 

3 Responses

Comments

John Carney
Forum Admin
#1

Hi rebbarth,

Sorry to hear about your troubles with the App. I would like to reassure you that we're already working on fixes and a lot of new features which cover many of the issues you have raised here.

For ease I will answer them point by point:

"need to login everytime again (hitting enter should work for loggin in (not to press login button )"
We have already been working on this, it will be available in the next release.

"import into live button sometimes doesnt work"
Can you elaborate on when you have experienced this issue?

"clear error log doesnt work sometimes or renews al the time?"
And this also, please can you give us any details of when you are unable to clear the error log?

"midi mix template not all buttons / knobs work"
Which buttons/knobs do not work? we can investigate and fix this asap.

"no undo button"
We are currently building this and should be available in the next release.

"cannot hide certain sections (like interface / import screen"
what do you mean here?

"changing name of device but doesnt change left to it"
Not sure what this means either.

"what is the user supposed to understand from error code messages?"
the error log is what the log.txt file outputs. I take on board that this probably won't mean much to the average user but can be posted on the forum or emailed to us.

"midi monitoring- either in live or in remotify - didnt read in the tutorial about this --or starting live and romotify must be off??"
MIDI Monitor is for the Controller Manager. Turn it on and you can auto input MIDI Messages to Controls. We explain usage of it in this step by step tutorial.
https://remotify.io/product/control-surface-studio/documentation/step-by...

"live needs to start first it seems"
This is not true. Live does not need to be running in order to use Control surface Studio.

"totally new script requeires ableton to restart completely (not loading new set)"
Yes. This is not a limitation put in place by us or Control Surface Studio however.

"errors in akai midi mix like slider 1 on note ect."
Thank you, we will test the MIDI Mix Controller file.

"(midi mix) controller settings change (by itself?)??? on app restart they´re fine again (but of course still wrong in exported script)"
Do you have any further details of when they changed?

"copy paset doesnt work sometimes / you cannot copy more than 1 object"
We're developing a much improved copy/paste system. Should be available in the next update :)

"hierachy causes problems and cannot be simply dragged up or down"
We are working on Drag and Drop functionality also.

"when deleting modes and importing new scipt into ableton, deleted mode is still present"
I'm not really sure of the situation with this. Can you explain a bit more?

"why only pressing on the edit button and not the whole line/name ??"
Because other functionality/buttons will be added in there soon.

rebbarth
Control Surface Studio User
#2

Thanks for the reply, i appreciate it. I knew you would need more info on my notes. They were mostly ment to show my frustration. I have no time to work with you on the development of the app. When bying this i thought of something that can be used easily and quickly.. Hopefully it will get better.

John Carney
Forum Admin
#3

No problem. It's still very much early days for the App and is of course under heavy development.
The direction of development does come from everyone's feedback so your points are much valued.

As we are still in the Soft Launch Phase (which includes a big discount to reflect this), there are bound to be bugs and improvements which can be made.

We do offer a no quibble 30 Day Refund policy to everyone but can only say if you decide to stick around, we're extremely excited about the next update and plans for the future. This is only the beginning! :)